Privacy Policy (GDPR – France)

This Privacy Policy explains how UNIVERSAL BUSINESS TRADING (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase on rcshopss.com. We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and French data protection laws.

Company Information:
UNIVERSAL BUSINESS TRADING
SIREN: 792 235 442
Address: 24 RUE CHARLES TELLIER 13014 MARSEILLE, FRANCE
Email: [email protected]

1. Personal Data We Collect

We may collect the following types of personal data:

  • Identification data: name, email address, phone number.

  • Postal data: billing and shipping address.

  • Payment information: card details (processed securely by our payment providers; we do not store full card numbers).

  • Order information: products purchased, order history.

  • Technical data: IP address, browser type, device information, pages viewed, cookies.

  • Communication data: messages sent to customer service or through forms.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To contact you about your purchases and provide customer support.

  • To create and manage your account.

  • To send marketing emails (only if you have given consent).

  • To personalize and improve website performance.

  • To comply with legal obligations (tax, accounting, anti-fraud).

  • To protect our website and prevent fraudulent activities.

3. Legal Basis for Processing

We process your personal data based on one of the following GDPR legal grounds:

  • Contract performance (processing your orders).

  • Your consent (marketing emails, cookies).

  • Legal obligations (accounting, invoices).

  • Legitimate interest (fraud prevention, website security).

4. Sharing of Personal Data

We do not sell your personal data.

However, we may share data with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal).

  • Delivery and logistics partners.

  • Website hosting, analytics, and security services.

  • Marketing service providers (e.g., email/SMS tools).

These partners only process data according to our instructions and in compliance with GDPR.

5. International Data Transfers

Some service providers may store data outside the European Union.
When this occurs, we ensure GDPR-compliant protections such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Additional technical and organizational safety measures.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable basic site functions (cart, checkout)

  • Analyze traffic and website performance

  • Personalize content and advertisements (with consent)

You may accept or refuse cookies at any time through the cookie banner or your browser settings.

7. Data Retention

We retain personal data only as long as necessary:

  • Order & invoice data: 10 years (legal requirement in France)

  • Account data: until your account is deleted

  • Marketing data: until you unsubscribe

  • Cookies: according to their specific lifespan and your preferences

8. Your GDPR Rights

Under GDPR, you have the following rights:

  • Right of access – obtain a copy of your data

  • Right to rectification – correct inaccurate information

  • Right to erasure – request deletion of your data

  • Right to restrict processing

  • Right to object (including marketing emails)

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with CNIL (French data authority)

CNIL website: www.cnil.fr

You may exercise your rights by contacting us at:
[email protected]

9. Data Security

We implement strong technical and organizational measures to protect your personal data, including:

  • SSL encrypted connections

  • Secure payment gateways

  • Restricted access to personal information

  • Regular security audits

However, no transmission over the internet is 100% secure.

10. Children’s Privacy

Our website is not intended for children under 15.
We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes.
The updated version will always be available on our website.

12. How to Contact Us

For questions or data requests, please contact:

UNIVERSAL BUSINESS TRADING
SIREN: 792 235 442
Address: 24 RUE CHARLES TELLIER 13014 MARSEILLE FRANCE
Email: [email protected]

Last updated [November 2025]